We understand that in today’s intricate healthcare environment, organizations suffer operational lapses and financial leakage on a daily basis.
The problem persists because hospitals and health systems face constant change while managing complex environments in an unending pursuit to remain compliant with internal controls and external regulations. As a result, healthcare organizations lose millions of dollars annually due to factors beyond their control. This is money that can and should be going back to the hospital’s mission of patient care.
OUR MISSION is to help hospitals improve patient care through the delivery of innovative cost savings solutions, insightful transaction analysis, and improved visibility across business relationships.
– Director of Finance, $11B/8500 Bed Healthcare System
SpendMend's innovative process appears to leave no stone unturned and has identified and recovered significant dollars.
The SpendMend Client Portal allows me to review claims whenever I want – 24 hours a day – on my schedule; and without receiving stacks of paper, which makes the distance between our offices no problem
Not only did failures in a previous audit firm’s process result in lower recovery, but also some of the ‘claimed’ recovery dollars had to be paid back to vendors due to rejections. SpendMend has worked with vendors to ensure accurate, valid, approved claims; with better results.
SpendMend is a non-intrusive asset and great to work with; they build relationships with their clients and truly understand the Procure-to-Pay process.
“If our team is finding money from recovery audits then I know there are many other non-profit hospital systems that would find value in executing this work as well.”
“I think the SpendMend staff is top notch and very professional and very knowledgeable. I work hand in hand with your people and I think you have great people and a great culture.”