Overview: SpendMend® works exclusively with hospitals, healthcare systems, and higher education organizations. We offer a unique suite of recovery audit, telecommunications, and consulting services. The Document Imaging Validation Specialist will be responsible for ensuring the quality and accuracy of data flowing through our document imaging system by reviewing the images and the data associated with them and correcting data where necessary.
Essential Duties and Responsibilities:
- Verify the quality and accuracy of scanned or digitized documents according to established standards and procedures.
- Review images and metadata associated with each document to ensure completeness and correctness.
- Identify and correct any discrepancies or errors in document indexing, labeling or classification.
- Perform data validation tasks to confirm the accuracy of optical character recognition (OCR) and other automated document processing technologies.
- Collaborate with scanning technicians and imaging software developers to troubleshoot issues and improve processes.
- Maintain detailed records of validation activities and provide regular reports on quality metrics and performance indicators.
- Adhere to strict confidentiality protocols and security measures to protect sensitive information.
Requirements:
- Proven experience in document imaging, data entry, or a related field with a strong emphasis on quality assurance and validation.
- Proficiency in using document management systems and imaging software, such as Kofax Capture, OnBase, Canon IRIS, or similar tools.
- Familiarity with OCR technology and image processing techniques preferred.
- Excellent attention to detail and the ability to spot discrepancies and inconsistencies in large volumes of documents.
- Strong analytical and problem-solving skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Effective communication skills, both verbal and written, with the ability to collaborate effectively with cross-functional teams.
- Associate degree or equivalent qualification in a relevant field preferred.
- Certification in document management or quality assurance is a plus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.