Employee Spotlight: Charley Taylor

Hello everyone and welcome to the Employee Spotlight Series! Let’s celebrate the end of September with another edition. This week we are featuring Charley Taylor. Charley is a Medical Device Audit and Compliance Specialist and has been a part of the team for about two years! When asked why she looks forward to coming to work, Charley states, “I enjoy the wonderful team that I work with on Medical Device and enjoy helping to create a great experience for the customers.” Charley is from Fuquay Varina, North Carolina. She attended Central Carolina Community College and became a Medical Assistant! When asked why she choose to pursue a study in the medical field, Charley stated, “I love helping people, and making them feel good, comfortable, and happy.” A fun fact about Charley is that during the work day, Charley enjoys listening to True Crime podcasts! Her favorite True Crime podcast is called Crime Junkies. Charley loves the two women that run the podcast because they cover cold cases that do not get enough media attention! By sharing the crimes over the podcast, and shedding light on them – the podcast has helped solved multiple cases just by sharing it! If you are a True Crime podcast lover, the dynamic duo might be worth a listen! Another fun fact about Charley is that she has her skydiving license and became a skydiver at 25 years old. Charley started because of her sister, and they jumped together for about two years! It was some of the best years of her life, and she has jumped around 100 times! Be sure to read the full interview below to learn more about Charley’s skydiving experience. A hobby that Charley loves is yoga and she practices it every day! She started yoga in her early 20’s transitioning from gymnastics. She knew that she wanted to be an instructor about three years ago, she took the training and has been an instructor ever since! Charley loves that she can help guide others through yoga, and how it helps people cope with the stress of the world.

Charley is excellent in her role and the SpendMend team greatly appreciates her hard work. Dennis Beall, Medical Device Audit and Compliance Manager, said “Charley has been working with the Med Device Team for just over a year now. Charley has an excellent work ethic and has grasped every task we have presented to her. We recently assigned Charley much more responsibility and she is doing a fantastic job.” Thank you, Charley, for your dedication to your work! 

Interview with Charley Taylor:

What is your role at SpendMend?

Medical Device Audit and Compliance Specialist

How long have you been with SpendMend?

2 years September 16th

How did you first learn about SpendMend?

Friends with Amanda Geelhoed Papach

What 3 words would you use to describe SpendMend?

professional, innovative, and significant.

Why do you look forward to coming to work?

I enjoy the wonderful team that I work with on Medical Device and enjoy helping to create a great experience for the customers.

Where are you located/from? 

I am from Fuquay Varina, North Carolina.

Where did you go for higher education? What did you study and why?

I went to Central Carolina Community College, became a medical assistant, and worked in the medical field for around 10 years. I love helping people and making them feel good, comfortable, and happy.

Before working at SpendMend, what was the most unusual or interesting job you’ve ever had?

I worked as a gymnastics instructor for my first job for 5 years.

Can you tell me some details about your job as a gymnastics instructor: 

I became a gymnastics instructor because I was a competitive gymnast from age 2-16. I injured my leg and had to stop but I wanted to continue teaching and sharing my passion and passing knowledge on to fellow gymnasts. 

What is one fun fact about you?

I have my skydiving license

What piqued your interest to start skydiving? 

My sister got me into it, and we jumped together for about 2 years. Some of the best years of my life so far. 

When did you get your license and how intensive was the training/certification? How many times have you gone skydiving? 

I became a skydiver at 25. I have jumped around 100 times but decided that I would rather stay in the plane than jump out of it. It was a great experience, but skydiving takes up every weekend of your time and it became a chore to keep up with my license credentials, so I decided to stop. 

What type of music or podcasts do you listen to during the workday?

I am a true crime podcast lover!

What is your favorite True Crime Podcast and why? 

My favorite true crime podcast is Crime Junkies. I love the two women that run and narrate the show and I love that they put light and fire on certain cases that did not get enough media attention and eventually were dubbed a cold cases. They have helped solve multiple murders just by sharing the stories. 

Do you have any hobbies or participate in any activities outside of work?

I practice yoga every day and I am also a yoga instructor.

When did you start practicing yoga and why?

I started practicing yoga in my early 20’s. It was a good transition for me from gymnastics, a high-impact sport to something softer and better for my joints and muscles. I always knew I wanted to be an instructor so 3 years ago I decided to bite the bullet and take the training and I have been teaching ever since.

What do you love most about yoga?

It is my passion to help guide others to find what I found through the pathway of yoga and help people cope with trauma and stress in a world that is so full of it.

Do you interact with

Clients

What is the best part of serving the healthcare market?

I enjoy helping hospitals save money by helping to track explanted medical devices, identify if they are under any warranty and due credit, and identify if the hospital will need to pay Medicare back so they do not get fined. I enjoy the relationships I have built with the hospital staff and helping to answer questions. The more the hospitals save, the better quality of care they can have for their patients.

Do you want to shout out a co-worker who has helped or inspired you at SpendMend?

Dennis Beall, Mindy Aubuchon, and Jason White have all been so helpful on the Med Device team. They have all inspired me in different ways and I have learned so much from each of them. 

What advice do you have for prospective candidates who want to join the SpendMend team?

SpendMend has been a wonderful place to work. Getting a job here has been life-changing in that my job is low-stress, I have wonderful managers, and I love the team I work with. Everyone is so nice, and coming from the medical field, that isn’t always the case.

Employee Spotlight: Joe Vig

Hi everyone! Welcome to the Employee Spotlight Series! This week, we are featuring Joe Vig. Joe is a Recon Team Lead and joined the SpendMend team about three years ago. When asked what three words he would use to describe SpendMend, he said, “Ethical, responsible, and friendly.” Joe grew up in Jenison, Michigan. He received his Associate’s degree from GRCC and his Bachelor’s degree in Mathematics from Central Michigan University. When asked why he chose to study math, Joe stated, “I studied math because I like dealing with numbers and calculating things out!” Outside of work, Joe plays in a kickball league on Mondays and Wednesdays during the spring, summer, and fall. He started playing through the Grand Rapids Sport and Social club in 2019. His favorite part about being in a league is meeting new people. Be sure to read the whole interview below to find out more about Joe’s kickball league experience! A fun fact about Joe is that he enjoys reading! His favorite genres to read are sci-fi and fantasy! Some books that Joe likes and would recommend are the Southern Reach Trilogy, Dune, Ready Player One, Harry Potter, and Lord of the Rings. Currently, Joe is reading the Harry Potter series! When asked what his favorite authors are, he mentions, “Frank Herbert, Jeff VanderMeer, and Tokien.” Thanks for the book recommendations, Joe! Another hobby Joe enjoys in his free time is playing board games. His favorite types of games are party and strategy games! Joe recommends the games: Exploding Kittens, Taco/Cat/Goat/Cheese/Pizza, Marvel Munchkin, and Disney Villainous. He loves playing games with his friends and family! His favorite game to play in a group is Cards Against Humanity! With an expert like Joe, he will have to bring some board games to the upcoming company retreat! 

Joe does a great job at SpendMend and his hard work does not go unnoticed. Cindy Allen, Shared Services Manager, said “Joe’s been with SpendMend close to 3 years and has been cross-trained in multiple Shared Services departments and proved he’s an asset to the team. Joe was promoted to Team Lead almost a year ago due to his knowledge, dedication, and strong work ethic.” We appreciate all that you do, Joe! Thank you!

Interview with Joe:

What is your role at SpendMend?

Recon Team Lead

How long have you been with SpendMend?

3 years at the end of this upcoming September

How did you first learn about SpendMend?

I was working for a temp agency in 2019 and was told about a job opportunity at SpendMend. So I took the temporary assignment and got hired eventually.

What 3 words would you use to describe SpendMend?

Ethical, responsible, and friendly

Why do you look forward to coming to work?

I love my job and the people I work with.

Where are you located/from? 

I was born in Grand Rapids and Raised in Jenison.

Where did you go for higher education? What did you study and why?

I got my associate’s degree from GRCC and I have a bachelor’s degree in Mathematics from Central Michigan University. I studied math because I like dealing with numbers and calculating things.

Before working at SpendMend, what was the most unusual or interesting job you’ve ever had?

I worked as a lifeguard and lifeguard supervisor.

What is one fun fact about you?

I play in a kickball league on Mondays and Wednesdays during the spring, summer, and fall.

When did you start playing in the kickball league? 

I started playing kickball in 2019 through Grand Rapids Sport and Social Club.

Favorite part about being in the league? 

It was a way for me to meet new people, which has been my favorite part of being in the league.

Any fun or interesting stories you can share about your experience?

A fun story I have about kickball is when I recorded all 3 outs to the opposing team in an inning.

What type of music or podcasts do you listen to during the workday?

Rock and Hip-Hop music

Do you have any hobbies or participate in any activities outside of work?

I exercise, read books, kayak, and play board games.

What are the go-to book genres that you enjoy reading? 

I enjoy reading sci-fi and fantasy books.

Can you list a few books that you have read and would recommend?

I like the Southern Reach Trilogy, Dune, Ready Player One, Harry Potter, and Lord of the Rings. 

Any books that you are currently reading that you love?

I’m currently rereading the Harry Potter series. 

Any favorite authors?

My favorite authors are Frank Herbert, Jeff VanderMeer, and Tokien.

What types of board games do you enjoy playing? 

I like playing party games and a few strategy games. I like Exploding Kittens, Taco/Cat/Goat/Cheese/Pizza, Marvel Munchkin, and Disney Villainous. 

Do you prefer playing with friends or family, and what are your favorites to play with a group? 

I prefer to play games with both friends and family. A game I like playing with a group is Cards Against Humanity.

What was the best compliment you’ve ever been paid by a client or supplier?

That I have good attention to detail.

What is the best part of serving the healthcare market?

That we save hospitals money so that it can be spent on more important things.

What is your favorite Recovery Room Activity?

I usually will take walks if the weather is nice to clear my head during breaks.

What has been your experience with SpendMend community service events?

I will usually donate money to Bee Brave and Toys for Tots.

What is your favorite in-house event? (specific potluck, chili cook-off, bring your kid to work day, etc.)

The company potlucks always have delicious food.

Do you want to shout out a co-worker who has helped or inspired you at SpendMend?

Oriana Bosma for teaching me everything she knows about vendor acct management and recon.

What advice do you have for prospective candidates who want to join the SpendMend team?

Being flexible in assisting with any work that needs to be done throughout each day.

What has been your proudest accomplishment at SpendMend?

Becoming the recon team lead.

What is something you’re looking forward to for your future at SpendMend?

Continuing the share the knowledge I have gained with anyone who works in vendor acct management and recon.

Employee Spotlight: Denise Bisogno

Happy Friday! Let’s celebrate Labor Day weekend with an edition of the Employee Spotlight Series. This week we are highlighting Denise Bisogno! Denise is involved with Inside Sales and has been a part of the SpendMend team with the acquisition of VIE. When asked why she looks forward to coming to work, Denise states, “Working with a dynamic team who helps to support health leaders in new and differentiated opportunities throughout the nation.” A fun fact about Denise is that she enjoys listening to podcasts and music during her workday! She is a major TED Talk lover, and some of her favorites are The Power of Vulnerability with Brene Brown, The Why and Leaders Who Inspire Action with Simon Sinek, and What Makes us Influential with Jon Levy. For music, Denise enjoys listening to Jack Johnson, John Mayer, and Tom Petty! If you need some new podcasts or music recommendations to listen to, Denise has some great tastes! Another fun fact about Denise is that she loves to cook and bake. She started in the kitchen at a young age, watching her aunts cook. She enjoys creating new recipes and adding her own flare. Her specialty dishes include lasagna, paella, and chicken marsala! Denise’s baking specialties include rustic semolina bread, cinnamon rolls/biscotti/scones, and hazelnut danish. We can’t wait to try your creations at the next SpendMend event (hint, hint!). Other than cooking and baking, a hobby that Denise also enjoys is house DIY projects. She gets her inspiration from unique ways like focusing on certain décor pieces and then adding to them to make them her own. Currently, she is re-doing her master bedroom bath. Be sure to check out the interview below to learn more about Denise’s process for a DIY project.

Denise does superb in her role and is greatly appreciated by her team for her dedication. Nicole Thompson, Director of Business Development, said “Denise is a great team player with a positive can-do attitude. I’ve really enjoyed getting to work with her over the last few weeks. She has great ideas and work ethic. I’m excited to see her ongoing contributions to SpendMend.” Thank you, Denise, for your positivity and enthusiasm for your work! We are grateful to have you on the SpendMend Team.

Interview with Denise:

What is your role at SpendMend?

Inside sales

How long have you been with SpendMend?

This month, but I was with VIE for 21 years

How did you first learn about SpendMend?

From Lisa Miller, the founder of VIE

What 3 words would you use to describe SpendMend?

Dynamic, results-driven, comprehensive

Why do you look forward to coming to work?

Working with a dynamic team who helps to support health leaders in new and differentiated opportunities throughout the nation

Before working at SpendMend, what was the most unusual or interesting job you’ve ever had?

I actually provided social services within a maximum security division of prison for 11.5 years

What is one fun fact about you?

I love to cook and bake

When did your love for cooking and baking start? 

I watched my aunts cook at a young age – always in the kitchen.

What is your specialty dish?

My specialty dishes I would say are lasagna, paella, or chicken marsala I’m known for my soups to come winter and make copious amounts. When it comes to Baking specialties are rustic semolina bread and cinnamon rolls/biscotti/ scones and a hazelnut danish, which is my son-in-law’s favorite.

What is your favorite part about cooking and baking, and why?

Anthony Bourdain said “When someone cooks for you, they are saying something. They’re telling you about themselves: where they come from, who they are, what makes them happy.” I think this is for sure true. You cook and create to share goodness and time together with others and I think that says it all.

What type of music or podcasts do you listen to during the workday?

Total TED talk junkie, Beckers podcasts, Spend Mends and VIE Healthcare’s Lisa Miller’s podcasts, For music- Jack Johnson, John Mayer, and Tom Petty rank up there

What type of TED Talks do you enjoy listening to? 

I think my fav TED talks would be Brene Brown The Power of Vulnerability, Simon Sinek- The Why and Leaders who inspire action, and Jon Levy -What makes us influential 

Do you have any hobbies or participate in any activities outside of work?

house DIY projects, lots of dinner parties and my big family fills this space for now

Where do you get your inspiration/help from for a DIY project? Can you describe your favorite project completed?

I get inspiration in weird ways, so for instance I bought a funky-looking bowl sink shaped like a leaf and from there I mounted it on a cabinet – gave it legs, and paired it with a unique style faucet – from there I got the inspiration for the mirror and lighting choices, searched out unique paint color, wall-art, and the powder room reno was built around a funky sink…I’m currently re-doing my master bedroom bath 

Do you interact with

Potential Clients

Can you describe an interaction when you helped a client or a supplier that stands out in your mind?

I called a potential client about 3 months into his position and was left a big mess. We talked for a while and with every challenge he was experiencing, I couldn’t help but explain how we could fix it. He said he was going to let the call hit voicemail but picked up… He said how glad he was to hear how things have changed and that he could see light at the end of his tunnel.

What was the best compliment you’ve ever been paid by a client or supplier?

I’m told a lot at the end of the process- “Thanks for being persistent” to me it’s a compliment because w/ the day-to-day fires to put out people and calls get lost in the sauce so to speak. Persistence stands out and has a helping hand to offer

What is the best part of serving the healthcare market?

When you have the privilege to serve and support a community pillar such as a hospital or health system- it just compels you to want to bring good news everywhere.

What is your favorite in-house event? (specific potluck, chili cook-off, bring your kid to work day, etc.)

The great comradery of our team meeting on ZOOM and just being authentic, unpretentious, and fun but getting it done at such an expert level. Totally in awe of the entire make-up of people in Spend Mend!’s team

Do you want to shout out a co-worker who has helped or inspired you at SpendMend?

Hands down Nicole Thompson has been tremendous as a leader, mentor, and guide!

What advice do you have for prospective candidates who want to join the SpendMend team?

You definitely won’t regret it- the trajectory for this company is aimed high and with top goals! A great atmosphere with experts in the field. Highly recommend jumping on the SpendMend bus!!!

What is something you’re looking forward to for your future at 

SpendMend?

Serving the needs of future clients and my team at SpendMend with top-notch passion and success

Employee Spotlight: Ashley Normand

Welcome to the Employee Spotlight Series! This week, we are featuring Ashley Normand. Ashley is an Auditor and joined the SpendMend team in 2016! When asked to describe SpendMend in three words, she stated, “Welcoming, Collaborative, and Enterprising.” It was great getting to know Ashley better, and hearing about her hobbies and passions! Ashley is from the Houghton area of Michigan’s Upper Peninsula, she states that her friends refer to it as, “The Frozen North.” She graduated from Grand Valley State University with a degree in Finance. A fun fact about Ashley is that she also graduated with a theater minor! Ashley has been involved in theater since she was about 12 years old through school clubs and local community theater. Since the end of college, Ashley has been working with The Pigeon Creek Shakespeare Company! Her resume includes musicals such as Seussical and Once Upon a Mattress, as well as premier/original shows, like Princess Story by a group, called MY Musical World. The most recent show she participated in was The Blue-Eyed Hag by Jim Lair Beard. If anyone is looking for recommendations for live theater performances, Ashley is the expert! During the workday, Ashley likes to listen to audiobooks and music. She has a wide range of music she enjoys during the day, from pop to musical theater. She is a huge Hozier fan but hasn’t had the chance to see him live. When it comes to music performances, she prefers going to festivals! She is a frequenter of the Irish Music Festival in Muskegon and the St. James’s Society Highland Games. Ashley states, “Stone Clover and Crossbow (both MI bands, btw) are always fun to see!” Another hobby Ashley enjoys is cooking and baking. Her love for cooking started because she was a picky eater as a kid. Cooking gave her the opportunity to try new foods and experiment with recipes. Ashley loves playing around with recipes and tweaking them to her liking. Although she loves tasting her food, she loves sharing her food and seeing others enjoy it too! Her favorite dish to prepare is a red wine, and goat cheese pasta recipe she has been working on perfecting for years. Can we request that dish for the next SpendMend potluck?

Ashley does a wonderful job as an Auditor and is well-respected by her team. Seth Glaser, Audit Supervisor, “Ashley is an outstanding auditor who always put the company first and is an extremely valued member of the SpendMend Team. I have had the pleasure of working with Ashley for several years now and she is always someone I can count on. She’s always willing to assist in helping and training new auditors. Ashley has been tasked with moving around to other supervisors whenever needed in the Blue POD and always approaches this with a positive attitude and is willing to help the team. Ashley is exactly the type of employee SpendMend is looking for and I’m extremely thankful to have the pleasure of working alongside her.” We couldn’t have said it better! Thank you Ashley for all your hard work and always giving 100%.

Interview with Ashley:

What is your role at SpendMend?
Auditor

How long have you been with SpendMend?
Since September 2016 (including Temp agency placement)

How did you first learn about SpendMend?
Matched through a temp agency

What 3 words would you use to describe SpendMend?
Welcoming, Collaborative, Enterprising

Why do you look forward to coming to work?
Every day is a new puzzle to solve.

Before working at SpendMend, what was the most unusual or interesting job you’ve ever had?
I briefly worked in a T-shirt printing/design shop.

Where are you located/from?
I’m from the Houghton area of Michigan’s Upper Peninsula, or as many of my friends call it: The Frozen North.

Where did you go for higher education? What did you study and why?
Graduated from GVSU with a degree in Finance (plus that theatre minor).

What is one fun fact about you?
I have a Minor in Theatre from GVSU

What piqued your interest to get a theater minor?
I was originally a Theatre Major at Grand Valley and when I switched to Finance just happened to have enough credits to qualify for the Minor.
What is your background in theater? What shows have you been a part of?
I’ve been involved In the theatre scene since I was about 12 (school clubs and local community theatre) and it seemed like the natural choice to continue when I was graduating from high school. At this point my resume is pretty eclectic: I’ve done some musicals (Seussical, Once Upon A Mattress), a few premier/original shows (one was called Princess Story by a group called MY Musical World, and most recently The Blue-Eyed Hag by Jim Lair Beard), a couple more contemporary shows like WASP (which was written by actor Steve Martin), and a whole lot of Shakespeare. I’ve been working primarily with the Pigeon Creek Shakespeare Company since the end of my college days so I have several years’ worth of The Bard under my belt.

What type of music or podcasts do you listen to during the workday?
I usually go for audiobooks over podcasts – most recently Shakespeare’s Winters’ Tale. My taste in music ranges from Pop and Musical Theatre to Alt-Rock and Heavy Metal.

Who is your favorite artist to listen to (any genre)?
I’m definitely a big Hozier fan, though I haven’t had a chance to see him live yet, unfortunately.

Have you seen any of your favorite artists or musicals live? If so, which one(s) and do you have a favorite?
If I’m catching live music, I prefer more of a festival setting – I’m a frequenter of the Irish Music Festival in Muskegon and the St. James’s Society Highland Games. Stone Clover and Crossbow (both MI bands, btw) are always fun to see!

Do you have any hobbies or participate in any activities outside of work?
Most of my time outside work is spent working with a local touring theatre company. I also enjoy cooking and baking when I have time, and dabble in many other things.

When did you start cooking and baking for fun and why?
I mostly started cooking (then baking) because I was a bit of a picky eater as a kid – I preferred making my food to asking my parents to cook separately for me. Once I got into cooking, I started trying more new foods and experimenting with recipes, and I’m not nearly as picky anymore (I still don’t really care for brussels sprouts, though!).

What do you love about cooking and baking?
I still love playing with recipes to see how I can improve them, but I think other than eating to results myself my favorite thing about cooking/baking is sharing what I make and seeing others enjoy it.

What is your favorite meal to cook and bake?

When I bake I usually prefer baking things like cakes since it means I get to decorate too, and for cooking my favorite dish is this red wine and goat cheese pasta recipe I Frankensteined a couple of years ago and have been tweaking ever since.

Do you interact with
Suppliers

Can you describe an interaction when you helped a client or a supplier that stands out in your mind?
There have been several times I’ve assisted suppliers with severely delinquent accounts, but typically I prefer to focus on current challenges rather than past successes.

What was the best compliment you’ve ever been paid by a client or supplier?
I can’t recall any specific compliments, but I think developing a good working relationship with suppliers is compliment enough.

What is the best part of serving the healthcare market?
It’s that hopefully, the work we do translates to better, more efficient care for patients by our clients.

What is your favorite Recovery Room Activity?
I haven’t been to the Recovery Room in quite some time, but I have enjoyed hearing about teammates getting competitive over the games.

What has been your experience with SpendMend community service events?
Unfortunately, my schedule hasn’t allowed me to participate much in the events outside working hours. It is always great to see the updates, though.

What is your favorite in-house event? (specific potluck, chili cook-off, bring your kid to work day, etc.)
My favorite was probably the Open House held after we moved to the current office location. Very fun!

Do you want to shout out a co-worker who has helped or inspired you at SpendMend?
Seth Glaser has always been super helpful and great to work with basically since I started at SpendMend.

What advice do you have for prospective candidates who want to join the SpendMend team?
No advice here – The company culture is great and really welcoming, which I think is just about the most important aspect of a job.

Employee Spotlight: Joe Heminger

Hello everyone! Let’s celebrate Friday with an edition of the Employee Spotlight Series. This week we are highlighting Joe Heminger. Joe is a Business Development Manager and has been a part of the SpendMend team for five years (including an internship)! When asked what the best part of serving the healthcare market was, he stated, “The best part about serving the healthcare market is that all of the services we offer ultimately help our clients fund and provide a better quality of patient care.” Some fun facts about Joe are that he grew up on the east side of Michigan in a small town. He attended Grand Valley State University and then moved to the west side of the state. When Joe isn’t working, he loves to spend his time out and about. He enjoys outdoor activities such as hunting and fishing! He was introduced by his grandfather and uncle when he was 12 years old. Joe enjoys hunting for the scenery and relaxing setting the most. Another hobby that Joe enjoys is playing the guitar! Joe picked up playing the guitar at the age of 13. He has always loved the blues and classic rock, and it piqued his interest in learning to play! Maybe we can hear Joe’s guitar skills at the next company retreat? Does anyone have any song suggestions?

 

Joe does a fantastic job in his role and is a valued team member. Al Brander, Chief Sales Officer, said “Joe has been a great addition to the Med Device team. He is emailing and cold-calling hospitals across the country to set up appointments for us to show our solution. He has a great attitude and is a pleasure to work with.” We are thankful to have Joe on the SpendMend team, and we appreciate his hard work!

 

Interview with Joe:

What is your role at SpendMend?

Business Development Manager

How long have you been with SpendMend?

5 years including an internship

How did you first learn about SpendMend?

I learned about SpendMend from a family member that works here.

What 3 words would you use to describe SpendMend?

Innovative, Leader, Partner

Why do you look forward to coming to work?

I enjoy contributing and helping SpendMend grow

Where are you from/where did you grow up? 

I grew up on the east side of the state in a small town called St. Clair but I moved to an even smaller town on the west side of the state called Hesperia (40 minutes north of Muskegon). 

Where did you go for college/higher education? 

I attended Grand Valley State!

Before working at SpendMend, what was the most unusual or interesting job you’ve ever had?

I worked at Road Commission for a few summers when I was in college. I did everything from paving roads to picking up dead deer off the road.

What is one fun fact about you?

I’m getting married in July 2023

What type of music or podcasts do you listen to during the workday?

I enjoy a wide variety of music but often will listen to the Joe Rogan Podcast or any golf podcast during the day

Do you have any hobbies or participate in any activities outside of work?

I have a hobby for every season! In no particular order, I like to play golf, hunt, fish, play the guitar, go boating, kayaking, and anything else that gets me out of the house.

When did you start hunting and fishing? 

I started hunting and fishing when I was 12.

Is there someone who piqued your interest to start hunting? 

My grandfather and uncle got me involved because it was one of their passions

What’s your favorite part about hunting?

I enjoy the scenery and calm relaxing setting you get in the woods or on the lake away from everyone else. 

When did you pick up playing the guitar and why? What’s your favorite type of music to play?

I play guitar just as a way to relax I don’t play in a band or anything. I’ve always enjoyed the blues and classic rock so that’s mainly why I started when I was 13.

Do you interact with

Clients and Potential Clients

Can you describe an interaction when you helped a client or a supplier that stands out in your mind?

A client was struggling to track their explant credits and was overwhelmed. When I reached out and told them about our solution they said it was a huge relief that there was a way to manage their process that helped bridge the gaps they had. It’s nice offering some relief for clients!

What is the best part of serving the healthcare market?

The best part about serving the healthcare market is that all of the services we offer ultimately help our clients fund and provide a better quality of patient care.

What is your favorite Recovery Room Activity?

Ping Pong for sure! Never get tired of beating Hannah and Nick

What has been your experience with SpendMend community service events?

I have not been to many recently, but the Bee Brave 5k was always my favorite.

How many times have you been involved in the Bee Brave 5k? 

I’ve only been to the bee brace 5k once unfortunately but I would like to go again. I ran it with my dad and it was a great atmosphere!

What is your favorite in-house event? (specific potluck, chili cook-off, bring your kid to work day, etc.)

My favorite would have to be the Euchre tournament!

Do you want to shout out a co-worker who has helped or inspired you at SpendMend?

I would like to shout out Nicole Thompson for always being so helpful and knowledgeable.

What advice do you have for prospective candidates who want to join the SpendMend team?

Come be a part of a great company with a great culture and be ready to work!

What is something you’re looking forward to for your future at SpendMend?

I’m looking forward to watching my career grow along with SpendMend.