The overall maintenance and management of handheld mobile devices and contracts is fraught with daily headaches and challenges such as: personnel changes, rate management, device loss and failure as well as international travel compliance. The job requires managment and communication with a large decentralized population that often reach out only under urgent conditions while often following loose policy and procedure. The process is costly and inefficient.
SpendMend mobile device account management team can remove the burden of the daily hassles and provide you with clean monthly reporting of how smoothly your devices are being managed. We can even look for savings with other wireless or digital services.
Complete device inventory review to gain full understanding
Re-shaping of your process and policy to match best-in-class efficiency
Monthly review of bill(s) to uncover savings opportunites
24/7 access into an online portal for visibility into results and data
Suite of reports to help assess and improve device usage
Trend and anomaly analysis to discover fraud in your device usage
SpendMend reduces the cost of your mobile device programs
SpendMend helps you implement more efficient procedures
SpendMend can manage all user requests and activity
SpendMend identifies dead and abandoned accounts
Clients spend significantly less time managing mobile devices
Clients reduce their exposure to overages, fraud and fees.
SpendMend's innovative process appears to leave no stone unturned and has identified and recovered significant dollars.
The SpendMend Client Portal allows me to review claims whenever I want – 24 hours a day – on my schedule; and without receiving stacks of paper, which makes the distance between our offices no problem
Not only did failures in a previous audit firm’s process result in lower recovery, but also some of the ‘claimed’ recovery dollars had to be paid back to vendors due to rejections. SpendMend has worked with vendors to ensure accurate, valid, approved claims; with better results.
SpendMend is a non-intrusive asset and great to work with; they build relationships with their clients and truly understand the Procure-to-Pay process.
If our team is finding money from recovery audits then I know there are many other non-profit hospital systems that would find value in executing this work as well.
I think the SpendMend staff is top notch and very professional and very knowledgeable. I work hand in hand with your people and I think you have great people and a great culture.