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Careers

SpendMend is growing, and to do that, we need you!

We are looking for engaged, driven, competitive, and problem-solving individuals. If that sounds like you, check out our available career opportunities to see where you would best fit and then apply. We would love to meet you.

Career Opportunities

  • Statement Acquisition Specialist

    Position: Statement Acquisition Specialist

    Overview: SpendMend works exclusively with hospitals, healthcare systems, and higher education organizations. We offer a unique suite of recovery audit, telecommunications, and consulting services. The statement caller position performs inquiries directed towards our clients’ vendors. The inquiries require getting information about the client’s open items on behalf of our client. The results of the inquiries are then used for further review by the field staff.

    Essential Duties and Responsibilities:

    -Talk with vendors by phone to receive a report of the open issues. (Statement)

    -Using a database to update and track all requested items until they have been received or the completion of the project.

    -To communicate your results and any additional issues to your supervisor or the field staff.

    -To perform additional clerical duties within the Support Services Department.

    -Research in locating additional phone numbers for projects.

    Education and/or Experience: Associate’s degree (A.A.) or equivalent from two-year college or technical school; six months to one year related experience and/or training; or equivalent combination of education and experience.

    Apply

  • Entry Level Auditor

    Position: Auditor

    Reports To: Audit Supervisor

    Overview: SpendMend works exclusively with hospitals, healthcare systems, and higher education organizations. We offer a unique suite of recovery audit, telecommunications, and consulting services. The Auditor position performs inquiries directed towards our clients’ vendors. The inquiries require obtaining information about the client’s open items on behalf of our client. The results of the inquiries are then used for further review by the field staff.

    Essential Duties and Responsibilities:

    • Communicate with vendors by phone or e-mail requesting a report of open issues.
    • Obtain additional documentation (credits) and clarification from vendors.
    • Utilizing a database to update and track all requested items until they have been received or the project has been completed.
    • Assemble documentation for field staff.
    • Communicate your results and additional issues to your supervisor or field staff.
    • Perform additional clerical duties within the Support Services Department.
    • Research in locating additional phone numbers for projects.

    Travel: None

    Education and/or Experience: Bachelor’s degree or three years of related experience and/or training; or equivalent combination of education and experience. An understanding of the accounts payable function with an overall understanding of business flow is necessary to be successful. The individual must be computer literate and have general knowledge of the Microsoft Office Suite software programs; be able to handle multiple tasks and projects simultaneously; and work as part of a team and/or independently.

    Apply

  • Audit Supervisor

    Position: Audit Supervisor

    Reports To: Audit Manager

    Overview: SpendMend offers a unique suite of recovery audit, telecommunications, and consulting services. Audit Supervisors conduct internal audits for clients’ Accounts Payable Departments to assess effectiveness of controls, accuracy and efficiency of records, and recovery of lost revenue, while supervising a team of Auditors.

    Essential Duties and Responsibilities:

    -Direct onsite supervision of the audit team during the fieldwork phase of an audit. This includes: execution of the audit plan according to established procedures, being cognizant of job expenses and job profitability and maintaining an effective client/partner relationship and participate in all client management and end-of-job meetings.
    -Ensuring that claims are fully documented, verified, entered timely into our proprietary software and presented to the client and approved weekly.
    -Execution of post examination steps that include: end-of-job procedures, resolution of any contested claim issues or additional information requests and follow up on open and pending claim issues as well as past due invoices.
    -Identification of audit steps or projects that may be performed more economically in the Operations Support Department rather than in the field.

    Travel: Extensive throughout United States approximately 25-40% of year

    Supervisory Responsibilities: Auditors

    Education and/or Experience: Two to three years experience as a staff auditor with above average performance evaluations received. The individual must possess an excellent knowledge of finance and accounting, information systems, general business practices, management principles, the flow of business transactions and supervisory skills and techniques. The individual must possess a four-year degree in accounting or finance, with managerial experience a plus. The individual must be computer literate with extensive ability in the Microsoft Office Suite software programs.

    Apply

  • Account Recon Specialist

    Position: Account Recon Specialist (Data Entry Specialist)

    Overview: SpendMend® works exclusively with hospitals, healthcare systems, and higher education organizations. We offer a unique suite of recovery audit, telecommunications, and consulting services. The Account Recon Specialist position will work closely with Statement Administration within the Shared Services Department with the primary focus of vendor account management.

    Essential Duties and Responsibilities:

    • Review documents such as invoices, credit memos and statement of accounts received from client’s vendors to obtain account numbers
    • Track documents received by account number using a master database, adding additional accounts as needed
    • Compare account numbers listed on the received documents to data housed in database and notify Account Editor of discrepancies or duplicates
    • Ensure all subsidiary accounts are linked to the parent account number
    • Verify vendor contact information to database and update as needed
    • Communicate via email to client’s vendors to obtain missing accounts

    Travel: None

    Skills: The individual must have excellent written and verbal English communication skills to interact with vendors and internal staff. The individual must be professionally minded; well organized; self-directing; possess excellent communications and interpersonal skills and be a highly motivated team player. The individual must be prepared to commit the time and resources necessary to successfully obtain the desired results of the position. The individual must have excellent attention to detail.

     

    Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Apply

  • Business Development Rep

    Position: Business Development Rep (BDR)

    Overview: For over 25 years, SpendMend has been dedicated to serving hospitals and healthcare systems while always maintaining the highest levels of integrity, morality and ethics. SpendMend, its employees and its partners all share a deeply held commitment and conviction to help hospitals elevate patient care for today and well into the future. 

    We are a rapid growing company, currently on pace to end 2020 with a second straight year of over 30% revenue growth.  On a daily basis, we work with over 100 major U.S. healthcare networks (including over 72% of the top 50) spanning over 2500 hospitals delivering visibility, insight and optimization into the cost cycle to help them control costs, reduce risk and better fund patient care.

    We deliver an expanding suite of solutions aimed primarily at the Procure-to-Pay cycle of major U.S. hospitals.  We traditionally target hospitals with at least $1B in patient revenue.  As we continue to grow, we have successfully begun to move deeper into the mid-market
    with a growing opportunity in Pharmacy and the 340B program.  Our motivation to hire a new BDR is one of many moves to keep up with the increasing demand.  The role of the BDR will focus on the very sizable and untapped, U.S. hospitals mid-market and some large market opportunities as well

     

    Job Duties:

    • The BDR will report directly into the Director of Business Development.
    • Their main responsibility is to source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. The BDR will be expected to maintain a proactive, positive relationship with the members of the sales team and other SME’s and route qualified opportunities to the appropriate sales executives and/or SME’s for further development and closure.
    • The BDR will also be expected to communicate on a weekly basis with sales executives and/or SME’s to prioritize sales targets, discuss weekly results and jointly organize outreach activities.  All work, outreach, communication and documentation must be managed and stored on the company CRM with no exceptions. Although the company has invested in multiple list building and data services the BDR will also be responsible for driving additional efforts to maintain and expand the database of prospects within their assigned territory.
    • The BDR will be responsible for developing a strong knowledge of the healthcare industry with an emphasis on (but not limited to): Pharmacy Departments, 340B Programs, Medical Device Warranty Claims, and Cost Cycle.  The BDR is also expected to gain a deep understanding of customer needs and advise the marketing team on content and best practices for connecting meaningfully with the marketplace.

     Requirements:
     

     

    • Knowledge on the healthcare
    • industry with specific emphasis on Pharmacy and 340B is a huge plus
    • A good attitude (We have an extremely good, cohesive culture and we work very hard to preserve it.  Disruptive behaviors and attitudes will not mesh well.)
    • A strong work ethic
    • Proven inside sales experience
    • Track record of over-achieving quota
    • Ability to manage your own time productively.
    • Ability to manage/lead interaction with sales execs and/or SME’s.  (BDR will need to proactively get on their calendars, set lists, plan activities, etc.)
    • Strong phone presence and experience dialing dozens of calls per day
    • Experience working with Microsoft Dynamics (or experience with a similar CRM and a strong commitment to learn MS Dynamics and become an expert)
    • Excellent verbal and written communications skills
    • Strong listening and presentation skills
    • Ability to multi-task, prioritize, and manage time effectively

    Apply

  • Data Warehousing Engineer

    Overview: SpendMend works exclusively with hospitals, healthcare systems, and higher education organizations. We offer a unique suite of recovery audit, optimization, and insight-based services.     

    The SpendMend Data Warehousing Engineer works within a team environment closely with business, IT, and software teams to understand data requirements and build and maintain the databases, pipelines, warehouses, visualizations, and internal data products that enable faster & better data products, business processes, and decisioning abilities.

     

    Essential Duties & Responsibilities

    • Architects, implements, and maintains Data Warehousing solutions.
    • Designs and implements BI solutions for operational and customer reporting and analysis.
    • Develops and maintains scalable data pipelines and builds out new integrations to support continuing increases in data volume and complexity. 
    • Works with stakeholders and leaders to develop strategy for long term data architecture.
    • Implements processes and systems to monitor data quality, ensuring production data is always accurate and available for key stakeholders and business processes that depend on it.
    • Performs data analysis required to troubleshoot data related issues and assist in the resolution of data issues.

    Desired Skills, Traits, & Technologies

    • Traits:
      • Always professional and personable
      • Team player
      • Continuous learner
    • Skills:
      • Data Warehousing
      • Business Intelligence
      • Dimensional Modeling
      • ETL/ELT
      • Data Lake design
      • Data Visualization
      • Database Architecture & Management
      • Data Analysis / Data Science
    • Technologies
      • Power BI
      • Azure Data Factory / SSIS
      • Azure Databricks
      • Azure Synapse

    Education and/or Experience: Bachelor's degree or five years of related experience and/or training; or equivalent combination of education and experience.

    Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    Apply

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