Position: Statement Acquisition Specialist
Overview: SpendMend works exclusively with hospitals, healthcare systems, and higher education organizations. We offer a unique suite of recovery audit, telecommunications, and consulting services. The statement caller position performs inquiries directed towards our clients’ vendors. The inquiries require getting information about the client’s open items on behalf of our client. The results of the inquiries are then used for further review by the field staff.
Essential Duties and Responsibilities:
-Talk with vendors by phone to receive a report of the open issues. (Statement)
-Using a database to update and track all requested items until they have been received or the completion of the project.
-To communicate your results and any additional issues to your supervisor or the field staff.
-To perform additional clerical duties within the Support Services Department.
-Research in locating additional phone numbers for projects.
Education and/or Experience: Associate’s degree (A.A.) or equivalent from two-year college or technical school; six months to one year related experience and/or training; or equivalent combination of education and experience.